New Policy Regarding Payments for Your Tour

Effective today, all NEW bookings moving forward will be made with the following payment terms:

A. Deposit of 300 Euro per person at the time of contract signing and date assignment which you can do on your credit card. (New lower amount and the convenience of using your Visa or MasterCard)

B. Trip insurance booked within 15 days of your deposit, either through European Focus or an agency of your choice. Trip insurance protects your investment in case something happens to you. If something catastrophic happens to me, then this falls under the category of “Agency or Provider Default” and you are covered 100 percent.

C. Balance due within 30 days of contract signing by check or wire transfer.

My contract will be changed for new bookings to reflect these new terms.

Because of the chaos and massive uncertainty around the Covid-19 pandemic, I have to get rid of delayed payments. All NEW bookings will be made with these new payment requirements. I have trips in May, 2020 which were booked up to two years ago which are now in jeopardy or which I must move to dates in 2021 or 2022. I cannot survive as a business with the former generous payment terms in place for the future.

All clients currently on my booking calendar are considered an “OLD” booking and so are grandfathered into the old system according to our mutual contract. I am posting these new payment requirements so that you are informed for any future bookings AFTER your next trip or trips which are already on my calendar. And also, so that if you tell any friends or family about European Focus Private Tours that you are not providing old and now false information regarding payments.

My calendar can be seen here:

https://www.europeanfocus.com/europe-tour-guides/james-derheim-tour-calendar/

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